Parcel Dispatch Cutoff
The cutoff for same-day dispatch on weekdays is usually 4pm, but if we’re busy, it could be earlier. 3:45pm is pretty safe. We also usually dispatch on Saturdays, and the cutoff is around noon. Obviously, for bank holidays, we will dispatch the next business day.
UK Shipping Info
Standard shipping is £2.50, or FREE when you spend over £30. This is Royal Mail 2nd Class. The next level up is Royal Mail 1st Class and costs £3.50. It’s FREE on orders over £100. The tracked versions of these services are £1 more, and Royal Mail prioritises them, so when they are at really busy, such as during a lockdown, Christmas, or the day after a weekend or bank holiday, the tracked parcels are more likely to arrive on time, while the untracked parcels can be left looking sad in a pile in the corner.
All parcels are delivery confirmed or tracked, and you will get the tracking link in your email confirmation when we dispatch. Parcels over £200 are signed-for too. For very heavy orders, we may use a different courier.
For countries we ship to, international shipping varies by parcel weight. But it starts at just £4.95 for Europe if you spend over £50 (£13.50 if you spend under £50). We don’t currently give prices for parcels over 2kg as they can be very expensive to some countries. If you are interested, contact us for a personalised quote. In many cases you will find it cheaper to split your order into two! We ship to very few countries other than Europe. The system won’t let you order if it’s not set up. We don’t ship to North America (sorry folks, it’s to do with regulatory and legal risk, as well as insurance limitations), but we are prepared to look at adding other countries by request.
We only ship by air on tracked and signed services.
Rosa (verified owner) –
I am utterly impressed by the quality of this course. I have ADHD and am also a student in nutrition with ION, and have found this course a priceless resource for information, tips, etc, which I will be able to implement not just for me but for all my neurodivergent family. Thank you Lucinda for making all this precious knowledge available for us.
(0) (0) Watch Unwatch
Alexandra (verified owner) –
I can’t thank Lucinda and the NatureDoc team enough for this fantastic course. I signed up for the full course with access to the live Q&A sessions and although I’m not able to join live, it’s been great to be able to send in any questions and catch up later in the evening.
The course is full of clear, concise and super helpful information and it is packed full of practical and helpful advice regarding the vast and often confusing world of nutrition and supplements. I’ve already been able to implement some of the recommendations with really good results (ensuring protein at breakfast time has been transformational for my ADHD 9 year old).
The ‘bite-sized’ concise sections have been perfectly designed for those of us with attention and focus challenges or those of us who are time poor – or if like me – both of these!
Each video section is accompanied by summary notes which I find really helpful to read through and reinforce what I’ve learnt.
Lucinda and Tash have a lovely rapport and are always clear and coherent – both are clearly passionate and knowledgable in their field.
I genuinely can’t praise this course enough – thank you, thank you, thank you!
(0) (0) Watch Unwatch